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Job Description

Are you an experienced and driven Training Manager with experience in the health and social care sector? We have an exciting new opportunity here at ENS Recruitment, based Westcliff-on-sea, Essex but remote and flexible working options available.

ENS Recruitment are a very successful Healthcare recruitment company and CQC registered provider of care and support, who have been established for 30 years.  Due to growth, we are looking to recruit a dynamic and experienced Training Manager  to lead and manage the operations of the ENS Training Department.  To ensure that high quality courses are delivered to health and social care staff both internally and externally.  As a Training Manager you will be responsible for developing and delivering a range of accredited courses which meet the statutory and regulatory requirements of the health & social care sector.  You will also network and seek links with external stakeholders in order to identify opportunities for growing the profitability of the department.

Knowledge & Attributes:

  • Requirements of Care Quality Commission / Skills for Care / Skills for Health in relation to training. Experience of delivering training within the health and social care sector is essential.
  • Clinical qualification or experience of working in a clinical setting would be an advantage.
  • PTTLS or equivalent teaching qualification essential. Train the Trainer certification in a range of subject areas required.
  • Strong communication and presentation skills with an engaging training style.
  • Ability to write and develop new content with accuracy and creativity.
  • Driving licence or ability to travel between locations in London and South and East of England required.

Training Course Development:

  • To achieve CPD or Skills for Care accreditation for training courses.
  • To design and deliver a range of new courses in line with increased mandatory or specialised requirements, or bespoke courses as required by individuals we support or our clients. To develop a comprehensive induction, training and assessment package for people who are new to the health and social care sector.
  • To ensure that our courses are continually updated in line with any changes in legislation, statutory requirements or best practice.
  • To work collaboratively with the Care & Support Team and Health & Social Care Temp Team to ensure care workers have the required specialised training. To work collaboratively with the Care & Support Manager to ensure care workers are observed and signed off as competent.
  • Identify external courses where gaps in in-house training provisions are determined.
  • Identify opportunities to utilise funding or freely accessible courses and training programmes to develop our staff beyond the mandatory requirements.
  • To monitor training course feedback and make any required improvements.

Training Delivery:

  • To deliver high quality engaging courses to ENS and other health and social care staff in a range of settings - internally, at client premises and via online video platforms.
  • To develop a range of assessment strategies to ensure that knowledge, skills and competencies of job roles are monitored in practice.
  • Action any issues regarding candidate attendance, behaviour, safeguarding concerns or other causes of concern.
  • To monitor and assess the delivery of training by other ENS trainers to ensure quality standards are adhered to.
  • To ensure accurate records are kept during training courses.

Business Development:

  • Actively identify, source and drive new business opportunities for Training.
  • Develop and market the ENS eLearning portal.
  • Develop and market clinical/specialist training.
  • Working with ENS Business Development and other department managers to maximise opportunities to market training to other clients.
  • Attend networking events and sector specific forums in order to develop strong relationships with external stakeholders  in order to identify any opportunities to generate income by increasing our visibility in the care marketplace.
  • To work collaboratively with the ENS Marketing Team to ensure that a range of activity is undertaken to promote our training provision – social media, blogs, feedback, email marketing, opportunities for media coverage etc.

Managing Training Team:

  • Supervise and line manage the activities of the Training Compliance Administrator to ensure accurate compliance, recording, course booking and ordering of training supplies.
  • Manage a team of freelance trainers ensuring their qualifications remain up to date, their course delivery is of a high standard and that any issues are dealt with appropriately.

Salary £30-40k plus benefits.  For further information apply today or contact Kim Baker, ENS Recruitment

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What people are saying about ENS

I would highly recommend the recruitment services offered by ENS RECRUITMENT, having recently used ENS I found an approachable friendly and professional service. I was matched with an exciting role within a progressive expanding insurance company. My overall experiences exceeded my expectations, and I have no qualms in either recommending or using ENS in the future.

Mohamed Nuur BA (Hons) Combined Business - Motor Claims Assessor

ENS has proven a great asset as a recruitment partner to me. They find excellent candidates and keeps me informed at all stages of the process. I want a dedicated personable service that focuses on quality candidates not quantity, ENS tick all the boxes and I would recommend them to anyone who wants a hassle free competent recruitment partner.

National Residential/Nursing Home Provider

My name is Mark and I recently applied for a job through your company.

I just wanted to give you a quick update on how I am getting on - and to be quite frank... I LOVE IT! Everyone here is so lovely and I am so pleased I gained this position and am very happy in my new role. I don't know if you have received any feedback from my new employer but I hope they are enjoying having me as much as I am enjoying being here!! Hopefully I will be here for many years to come.

CR

I would like to say thanks to all the hard work from ENS. I landed the role I've always wanted. ENS were always on the end of the phone with any questions I needed answering and helped me through the process from start to finish. I would recommend ENS. Thank you for all your hard work, which paid off with me getting the job.

Emma

Crown College has been a client of ENS Recruitment for a number of years and I can wholeheartedly endorse the quality and effectiveness of their service. The college users a number of agencies for recruiting temporary and permanent staff and I would without hesitation say ENS Recruitment provide the best service of any of these agencies. Their service is tailored to our needs and they actually listen to our requirements and filter candidates. In short ENS Recruitment are an excellent agency that I can thoroughly recommend them.

Managing Director – Crown College

Thanks for all your help and all the work you have given me, it has been great working for you, and I have recommended you to anyone looking for a new role. I can honestly say you and ENS have been the best recruitment company I have ever worked for.

Sue

I would just like to thank you for your endless support and encouragement. I have learnt a lot under your leadership and guidance here and would like to say a big thank you. I will definitely recommend you to anyone I know who is looking for work – you are a true inspiration and have given me faith in working with an agency again!

Sadie

I've been VERY impressed with the quality of candidates put before me via ENS. Both your candidates have been shortlisted and a final decision will be made very soon.

Danny

I would like to thank ENS for all their help and support in finding me this role. Whenever I have needed help or advice you were always on the other end of the phone or email. I have found all the staff at ENS to be polite, helpful and very quick at responding to any queries I have had. Wishing you all the best for the future and again thank you for everything.

CB

Just wanted to say a little thanks to you guys at ENS, I've never used an agency before and I am genuinely pleasantly surprised and impressed with just how personable, friendly and actually human you guys were. Oh, and of course for finding me the job at Friths. Good luck to you all there, and again a big thanks.

Jon Varney

I have been using ENS for many years and they always provide a very fast and reliable recruitment service for both my companies. They are always keen to help when we need temporary or permanent staff and provide the right type of candidate for the job. Without hesitation I would strongly recommended the services of ENS.

Managing Director - DVR Ltd

We have been working with ENS for a number of years as one of our company’s preferred providers. The team at ENS has always provided a practical, timely, efficient and professional service. They have an ongoing understanding of our requirements, providing first-rate agency cover and permanent candidates.

HR Advisor – Commercial Products/Logistics Company