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Job Description

Inbound Sales Agents required in Southend on Sea, 6 months office based then flexibility of hybrid working

We are recruiting for Inbound Sales Agents to work in a contact centre in Southend on Sea.  We are looking for motivated people who enjoy a fast-paced sales environment to join our client’s specialist team of Sales Agents. The role consists of managing inbound calls selling travel insurance to their customers.

They have recently revitalised their commission scheme to include a quarterly bonus of up to £2,000. This is in addition to the monthly commission scheme.

This is a fantastic opportunity to join an employer with ambitious growth plans, who encourage their staff to develop their skillset and work with autonomy as they look to help grow the organisation.

Key Responsibilities

  • You will be responsible for handling inbound calls from customers wishing to purchase travel insurance.
  • You will need to identify customers’ needs to up-sell policies and maximise sales opportunities.
  • To achieve personal sales and performance targets, contributing to company objectives.

What we look for in YOU

  • Must enjoy working with and being challenged by sales targets.
  • Previous experience in a sales role with proven levels of success is preferable.
  • Previous homeworking experience would be helpful but not necessary.
  • Experience in a regulated industry would be a plus.
  • Ability to discuss sensitive topics.
  • Strong IT literacy skills.
  • Excellent communication skills, both written and verbal is essential.
  • Flexible - from time to time you may have to travel to an alternative location for training/meeting purposes specific to your job role.


Basic salary £20,625 plus bonus and commission, on target earnings up to £34k!

37.5 hours per week between the hours of 9:00am and 8:00pm on a rolling rota shift pattern, to include some evenings, weekends and bank holidays.

The role will be based in their Southend office for the first 6 months, and then following successful completion of your probationary period, there will be flexibility for hybrid working.

For further information apply today or contact Kim Baker, ENS Commercial Recruitment, Westlciff


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I would highly recommend the recruitment services offered by ENS RECRUITMENT, having recently used ENS I found an approachable friendly and professional service. I was matched with an exciting role within a progressive expanding insurance company. My overall experiences exceeded my expectations, and I have no qualms in either recommending or using ENS in the future.

Mohamed Nuur BA (Hons) Combined Business - Motor Claims Assessor

ENS has proven a great asset as a recruitment partner to me. They find excellent candidates and keeps me informed at all stages of the process. I want a dedicated personable service that focuses on quality candidates not quantity, ENS tick all the boxes and I would recommend them to anyone who wants a hassle free competent recruitment partner.

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I just wanted to give you a quick update on how I am getting on - and to be quite frank... I LOVE IT! Everyone here is so lovely and I am so pleased I gained this position and am very happy in my new role. I don't know if you have received any feedback from my new employer but I hope they are enjoying having me as much as I am enjoying being here!! Hopefully I will be here for many years to come.


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I would like to thank ENS for all their help and support in finding me this role. Whenever I have needed help or advice you were always on the other end of the phone or email. I have found all the staff at ENS to be polite, helpful and very quick at responding to any queries I have had. Wishing you all the best for the future and again thank you for everything.


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