Motor Claims Handlers - ENS Commercial

You are here:

back to search results

Apply for this job

Job Ref: kb
Job Type: Permanent
Location: Basildon, Essex
Salary: £26,000 - £29,000 pa

Job Description

Experienced Motor Claims Handlers required for long established claims management company. Great opportunity to join a friendly and professional team, office based in Basildon, Essex.

We are recruiting for experienced Motor Claims Handlers in Basildon, Essex. You will need to have experience in motor insurance claims processing, including fire theft and damage claims, third party claims, credit hire and/or indemnity. Full time permanent role, office based. If you are looking for a new challenge and have the skills we seek, then we can’t wait to hear from you.

What will my duties be?

Pro-actively manage, fire, theft, and damage claims, for the entire claim journey on behalf of Motor Underwriters who insure a diverse portfolio of risks across the UK.
Provide comprehensive advice on all claims, advising policyholders of the best course of action to achieve settlement.
Manage claim cost, achieving economical settlement while ensuring the customer’s experience is excellent throughout the lifecycle of their claim.
Liaise between Insurers, policyholders, leaseholders, engineers, brokers, and solicitors providing updates where required.
Provide an excellent level of customer service and empathy to our customers.
Negotiate and adjust on third-party claims.
Obtain relevant documentation / media for the assessment of the claim.
Ensure compliance with all regulatory requirements such as Treating Customers Fairly.
Support the company’s values and policies and work to the highest professional standards.

What skills should I have?

Working knowledge of motor claims handling including Credit Hire, Salvage, Indemnity, and Third-Party risk.
A good working knowledge of Underwriters terms and conditions, against which to validate a claim and determine actions required to achieve early and cost-effective settlement.
Excellent customer service skills to deliver a professional and compassionate service.
A confident attitude and the ability to deliver information clearly and accurately both verbally and in writing.
The ability to work independently to manage and complete your allocated workflow.
Adaptability to change and the willingness to pro-actively look for ways to improve what we do.
A positive outlook, able to both self-motivate and promote collaborative working within your team.
Excellent levels of numeracy and literacy.

What do you offer?

In house training
Company Pension
Referral bonus scheme
Salary range £26,000 - £29,000 dependent on skills/experience

Location

This role is office based.

The role is permanent, full time, working 37.5 hours per week.

Normal working hours are 9am to 5pm Monday to Friday

Flexibility to work overtime is a plus.

Benefits:

Casual dress
Company events
Company pension
On-site parking

For further information apply today or contact Kim at ENS Commercial Recruitment #PERMSOUTH

Email this job to a friend

01702 214274

If you have trouble reading the text, please use the controls below to adjust the font size.

A A A

Apply for this job

Have an account? Login here

What people are saying about ENS

I would highly recommend the recruitment services offered by ENS RECRUITMENT, having recently used ENS I found an approachable friendly and professional service. I was matched with an exciting role within a progressive expanding insurance company. My overall experiences exceeded my expectations, and I have no qualms in either recommending or using ENS in the future.

Mohamed Nuur BA (Hons) Combined Business - Motor Claims Assessor

ENS has proven a great asset as a recruitment partner to me. They find excellent candidates and keeps me informed at all stages of the process. I want a dedicated personable service that focuses on quality candidates not quantity, ENS tick all the boxes and I would recommend them to anyone who wants a hassle free competent recruitment partner.

National Residential/Nursing Home Provider

My name is Mark and I recently applied for a job through your company.

I just wanted to give you a quick update on how I am getting on - and to be quite frank... I LOVE IT! Everyone here is so lovely and I am so pleased I gained this position and am very happy in my new role. I don't know if you have received any feedback from my new employer but I hope they are enjoying having me as much as I am enjoying being here!! Hopefully I will be here for many years to come.

I would like to say thanks to all the hard work from ENS. I landed the role I've always wanted. ENS were always on the end of the phone with any questions I needed answering and helped me through the process from start to finish. I would recommend ENS. Thank you for all your hard work, which paid off with me getting the job.

Emma

Crown College has been a client of ENS Recruitment for a number of years and I can wholeheartedly endorse the quality and effectiveness of their service. The college users a number of agencies for recruiting temporary and permanent staff and I would without hesitation say ENS Recruitment provide the best service of any of these agencies. Their service is tailored to our needs and they actually listen to our requirements and filter candidates. In short ENS Recruitment are an excellent agency that I can thoroughly recommend them.

Managing Director – Crown College

Thanks for all your help and all the work you have given me, it has been great working for you, and I have recommended you to anyone looking for a new role. I can honestly say you and ENS have been the best recruitment company I have ever worked for.

Sue

I would just like to thank you for your endless support and encouragement. I have learnt a lot under your leadership and guidance here and would like to say a big thank you. I will definitely recommend you to anyone I know who is looking for work – you are a true inspiration and have given me faith in working with an agency again!

Sadie

I've been VERY impressed with the quality of candidates put before me via ENS. Both your candidates have been shortlisted and a final decision will be made very soon.

Danny

I would like to thank ENS for all their help and support in finding me this role. Whenever I have needed help or advice you were always on the other end of the phone or email. I have found all the staff at ENS to be polite, helpful and very quick at responding to any queries I have had. Wishing you all the best for the future and again thank you for everything.

Just wanted to say a little thanks to you guys at ENS, I've never used an agency before and I am genuinely pleasantly surprised and impressed with just how personable, friendly and actually human you guys were. Oh, and of course for finding me the job at Friths. Good luck to you all there, and again a big thanks.

Jon Varney

I have been using ENS for many years and they always provide a very fast and reliable recruitment service for both my companies. They are always keen to help when we need temporary or permanent staff and provide the right type of candidate for the job. Without hesitation I would strongly recommended the services of ENS.

Managing Director - DVR Ltd

We have been working with ENS for a number of years as one of our company’s preferred providers. The team at ENS has always provided a practical, timely, efficient and professional service. They have an ongoing understanding of our requirements, providing first-rate agency cover and permanent candidates.

HR Advisor – Commercial Products/Logistics Company